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Considerando que algumas pessoas apresentam uma tendência a adotar um estilo em condições de Estresse, seus números sugerem que quando as coisas ficam tensas e você está nervoso, você tende a adotar dois ou mais estilos. Isso é bom, pois lhe dá versatilidade. Em geral, atuamos melhor em conflitos quando somos bons em todos os estilos. Então podemos escolher facilmente o estilo mais adequado às circunstâncias. 

Estude cada estilo em que você, em situação de Estresse, pontuou alto. Se você entender os pontos fortes e as limitações de cada um estará melhor capacitado para escolher o estilo mais adequado para o momento.

 

Optimize for learning

Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to core strengths, opportunities for growth, and strategic choices.

Prepare for diversity

Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.

Be practical

Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.

Be stress aware

Calm≠Storm. Recognize response to conflict as dynamic and not single state.  Give tools to manage the Storm Shift.

Be where they are

Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.

Work with limits

Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.

Take a long view

Expand the window of learning and support reflection before, during, and after workshops. Set up rich discussion in pairs, small groups, and large groups. Followup with resources for continued growth.  Facilitate journeys, not events.