Your conflict style involves more than you may think.

Every leader needs to learn skills for turning insult into dialogue.

Can you lead in times of emergency?  Don’t think that's for someone else.  Life exempts none from this call.  

If you take offense easily, you're an easy mark for manipulators.

What is the connection between interpersonal conflict resolution tools like the Style Matters conflict style inventory or the Thomas Kilmann Conflict Mode Instrument and big conflicts of our world, like ethnic and religious violence or threat of nuclear war?

The single most important factor in productivity and in people's sense of satisfaction on the job: relationships among colleagues. 

Do you use an angry voice when a firm, even voice would do the job just as well?

We read a lot these days about leaders who bully.  Conflict style awareness gives a better way. 

Does your behavior change sharply in conflict? Can you turn suddenly aggressive when surprised or angered? That's a Storm Shift. Or maybe it goes the other direction.  Ie: when the heat rises, you get a powerful urge to walk away. Here's what to do.