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Trainer Kathy Galleher on Using Style Matters

Consultant Oma Drawas on Using Style Matters

What Trainers Say About Style Matters


Conflict is a social experience and we learn best about it in a social environment. Conversation about conflict styles with people you live or work with is especially valuable.  It's far easier and more rewarding than having an argument!

To prepare, mark in the report those points that seem especially true for you and ideas in the Partner Support section that you like.   Then talk about the things you marked up. To make this a two-way exchange, your partner can click here to purchase Style Matters for themselves at modest cost.  See these discussion questions and exercises on conflict styles you can use as a trainer, team leader, or participant.   

© Ron Kraybill 2023.  User is authorized to reproduce freely for personal or organizational use but not to disseminate or sell this report without permission.  www.RiverhouseEpress.com

 

Optimize for learning

Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to core strengths, opportunities for growth, and strategic choices.

Prepare for diversity

Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.

Be practical

Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.

Be stress aware

Calm≠Storm. Recognize response to conflict as dynamic and not single state.  Give tools to manage the Storm Shift.

Be where they are

Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.

Work with limits

Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.

Take a long view

Expand the window of learning and support reflection before, during, and after workshops. Set up rich discussion in pairs, small groups, and large groups. Followup with resources for continued growth.  Facilitate journeys, not events.