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Trainer Kathy Galleher on Using Style Matters

Consultant Oma Drawas on Using Style Matters

What Trainers Say About Style Matters

About the Combination of Directing and Avoiding in Storm Settings

You scored high for both Directing and Avoiding in Storm. This combination has a particular character that you should be aware of.

A strength of this combination is robust defensive capacity. The tendency will be to either strongly engage without yielding (Directing) or to withdraw and delay (Avoid), but never to compromise or give in.  This combination of styles will serve you well where there is need for leadership or position that is uncompromising, or where there is challenging work needing to be done with little social support available.

Weaknesses: This combo also has particular limitations that you may wish to train yourself to overcome. As conflict styles, neither Directing nor Avoiding give weight to relationships.  Conflict and work where relationships are important (which is the majority, really) will require special effort on your part.  If you scored much higher in these styles than other conflict styles, listening to and drawing out others to understand what they want and need may not come easily for you.

Life is likely to put you in settings where the strengths of this combo serve you very well. But to function well in family settings, have close friendships, and be considered a constructive team member and peer in work settings, you may need to expand your comfort zone beyond these two styles.

How to use the strengths of this combination and avoid its weaknesses:  Look particularly at Harmonizing and Cooperating for inspiration. Learn active listening and how to use questions skillfully to help others state their needs and concerns.

Make it your personal self-assignment, when in conflict, to educate yourself deeply about the perspectives of others by interviewing them. This will use your energy and ability to focus in a way that builds relationships. Your challenge while doing interviews, of course, will be to avoid argumentation during this phase. Focus on listening, learning, and understanding, and then draw on the knowledge gained later when you return to response mode.

Teach yourself how to give honest affirmation and positive feedback to others. Notice, outloud, what they do well, and let them know you see it and appreciate it.   You may be surprised at the improvement in relationships and morale that follow!

 

Optimize for learning

Train with tools designed by trainers and optimized for learning. Direct attention beyond numbers to core strengths, opportunities for growth, and strategic choices.

Prepare for diversity

Build conflict resolution skills in settings where managing differences is challenging. Use training tools with built-in cultural flexibility. Provide opportunities to discuss how diverse backgrounds shape habits in conflict.

Be practical

Ground learning in affirmation of existing strength. Give clear, simple feedback on areas of concern. Provide detailed suggestions for options to improve.

Be stress aware

Calm≠Storm. Recognize response to conflict as dynamic and not single state.  Give tools to manage the Storm Shift.

Be where they are

Provide multi-platform delivery of training. Support groups and teams scattered physically and working together online. Use time-saving web tools to facilitate learning for individuals, teams, or groups, in face-to-face workshops or online.

Work with limits

Price training materials in reach of all who need them. Reduce prep, coordination, and delivery time with trainer-friendly online tools. Deliver rich learning, on location or online, in less time, with less travel.

Take a long view

Expand the window of learning and support reflection before, during, and after workshops. Set up rich discussion in pairs, small groups, and large groups. Followup with resources for continued growth.  Facilitate journeys, not events.